Technical Support Line

Create a lucrative telephone tech support business instead of giving it away for free.
Easy to implement with no special equipment or installation needed.
Our fully automated telephone payment system captures your customer's funds in real-time by credit card.
Flexible billing options allow your to charge by the minute, per call, or a combination of both.
Enhance value of your product or service while reducing support overhead.
Strengthen brand equity and increase customer retention rates by building a positive customer experience.
100% Turnkey system - the computer programming, hosting, billing and software are maintained by us.

Study: Professional Tech Support Revenue to Exceed $2 Billion by 2013

Automatically bill your callers to their
credit or debit card.

PayPerCall.com's unique automated phone payment application enables you to easily participate, and earn a considerable revenue stream from the multi-billion dollar pay per call industry.

Technical support is the ultimate application for pay per call services, and one of the most profitable and cost effective ways to add an additional revenue stream to your bottom line! Many companies today are finding out about the high cost of giving away free support to their customers. Customers are willing to pay for support options since they are often in need of additional attention.

PayPerCall.com can help you turn technical support into a premium service while making your customers happy at the same time. The paid support model is one of the best ways to capture additional income, and can be seamlessly integrated with your current support offerings.

With our technical support pay per call package, you or your operators answer your own phone and speak to callers live. Get paid "per-minute" or "per call" based on the billing plan you choose for your line.

You DO NOT need any special phone equipment, just a phone line dedicated to your technical support line. We will forward all calls to any local US or Canadian telephone number that you give us (including cell phones).

Types of Lines
Features
Sample Programs
Payout
Select a Billing Plan
Setup Cost
Maintenance Fee
Setup Time
Payment Terms
Preamble Requirements
Sample Preamble

Setup Time

Your 800 number will be set up within 1-3 business days from the time you place your

800 Bill to Credit Card Features

Our 800 Bill to Credit Card line includes all of the following advanced features

Real-time billing and credit card authorization system.
Callers can use credit or debit cards (Visa, Mastercard, Amex and Discover)
Customize the greeting and prompts that are automatically played to callers.
Forwarding of live calls to multiple telephone lines.
Real-time online call monitoring via your account admin area.
Web based software automates and tracks entire process.
Handles up to 99 calls simultaneously, with the ability to expand as needs arise.
Manage calls in queue settings as well as music on hold.
Choose Per minute calling plan, Flat Rate calling plan or a combination.
Set the maximum time allowed for each call.
Set the business hours of operation.
Direct deposit revenue into your account monthly.
Web call button allows your website visitors to initiate calls via the internet.
Availability button lets your website visitors know if you are available or unavailable

Click here to see how the Web Call Button works

Types of Lines

LIVE

You, or your operators will answer the phone and speak to your callers live. We will forward all paid calls to any telephone number in the US (including cell phones). You DO NOT need any special phone equipment.

RECORDED

Callers will be able to listen to your pre-recorded content. No special phone equipment, or phone lines are needed. Callers will have up to 5 menu options should you desire to give them multiple options when listening to your content. You will be able to change your recordings as often as you would like.

Screen Shots of Account Interface

Call Forwarding Options
Advanced Options
Audio Settings
Hours of Operation
Transaction Report
Pricing Options
Daily Call Report
Monthly Call Report

Click here to view the screen shots of the Pay Per Call Account

Sample programs

We can handle virtually any type of pay per call program to fit your needs. Here is a sample list of some of the most common types of programs we have setup.

Live Programs

Advice Line
Technical Support Line
Psychic Line
Adult Line
Life Coach Line
Law Line
Live Medical Information
Business Consulting
Financial Advice

Recorded Programs

Business Information
Sports Line
Music Line
Stocks / Investment Line
Joke of the Day
Recipe Line
Medical / Weight Loss Information
Fundraising
Movie Hotline

Payout

Your Profit = 70% of Total Revenue Billed to Call - .10 Per Minute Communication cost.

Select a Billing Plan

Choose from either the PER MINUTE or FLAT RATE billing plans
If you would like to charge a different amount, we can accomodate virtually any price point. You decide how much to charge for your service.
Custom Billing - Combination Flat Rate and Per Minute Billing are also available.

PER MINUTE Billing Plans

Charge your callers on Per Minute basis.


1.	$.99/MINUTE	Your Profit : $.59/minute
2.	$1.99/MINUTE	Your Profit : $1.29/minute
3.	$2.99/MINUTE	Your Profit : $1.99/minute
4.	$3.99/MINUTE	Your Profit : $2.69/minute
5.	$4.99/MINUTE	Your Profit : $3.39/minute
6.	$5.99/MINUTE	Your Profit : $4.09/minute
	* Communication Cost has already been computed in this calculation.

Setup Cost

$799 one-time fee

Includes:

First month of maintenance fee
Setup of toll-free dedicated 800 number with 1 forwarding number

Maintenance Fee

Includes:

Monthly line Maintenance, Programming, Hosting, Billing, Software, Real-time tracking and Customer support

$50 per month maintenance

Add-ons:

Additional forwarding numbers are available at a one-time cost of $125 each

Includes:

Direct dial by extension
Call hunting allows for transfer of calls to different phone numbers when busy

Accounts with multiple extensions are only $70 per month. (No matter how many extensions are purchased the same low rate is paid. Not to exceed $70 per month total)

Communication Cost

.05 per minute for inbound calls, and .05 per minute for outbound calls when we dial your forwarding number on paid calls.

FLAT RATE Billing Plans

Charge your callers on Per Call basis.


7.	$10.00 PER CALL	Your Profit : $7.00 per call - .10 per minute
8.	$15.00 PER CALL	Your Profit : $10.50 per call - .10 per minute
9.	$20.00 PER CALL	Your Profit : $14.00 per call - .10 per minute
10.	$25.00 PER CALL	Your Profit : $17.50 per call - .10 per minute
11.	$30.00 PER CALL	Your Profit : $21.00 per call - .10 per minute
12.	$50.00 PER CALL	Your Profit : $35.00 per call - .10 per minute

Reserves Held back for chargebacks

Both PER MINUTE & FLATE RATE billing plans are subject to a reserve.

20% of each month's Total Sales (this is the amount billed to callers) is held for 180 days, then released to you monthly with your commission check.

For example: $5,000 in Total Sales are made to your line this month, 20% ($1,000) is held back in a reserve account and paid back to you in 180 days. At the end of the billing cycle, you will receive a check for the monthly profits minus the $1,000 that will be held in reserve.

Preamble Requirements

Upon activation of your line, we will provide you with the tools needed to customize a preamble describing the service you are providing. In order to be in legal compliance with the FCC, you must provide the following information to all callers in the preamble.

Cost of Call
Average Length of Each Call
The Company Sponsoring The Program.
Callers Must be Over 18-years Old To Call.
Charges begin within 3 seconds after completion of preamble.

Sample Preamble

Thank you for calling the info line brought to you by ABC Info. The cost of this call is $X.XX per minute (or per call) and callers must be over 18 years old. If you do not want to be charged for this call, hang up now, as charges will begin after 3 seconds.

Payment Terms

All earnings are sent MONTHLY, paid out to you on the 25th of every month, for the prior months activity. All payments are sent by check, direct deposit, wire or paypal.