Frequently Asked Questions Here are some of the most frequently asked questions to give you as much information as possible before ordering one of our pay per call phone numbers. If you should have any additional questions, please contact us: via Phone (888) 227-6135 (US) (800) 267-0127 (Canada) or by email: info@paypercall.com.
 What is the difference between your 800 package and your
900 package?
Answer: With our 800 Bill to Credit Card package, callers will dial a dedicated 800 number that we setup for you, and will be automatically billed to their credit card. All major credit cards are accepted including Visa, Mastercard, Amex and Discover. With our 900 Bill to Phone Bill package, callers will dial a dedicated 900 number that we setup for you, and will be automatically billed to their phone bill.
What is the difference between a LIVE line and a RECORDED line? Answer: LIVE - You, or your operators will answer the phone and speak to your callers live. We will forward all paid calls to any telephone number in the US (including cell phones). You DO NOT need any special phone equipment RECORDED - Callers will be able to listen to your pre-recorded content. No special phone equipment, or phone lines are needed. Callers will have up to 5 menu options should you desire to give them multiple options when listening to your content. You will be able to change your recordings as often as you would like free of charge.
What are my billing options? Answer: We offer 3 types of billing plans: Per Minute Billing - callers are charged a certain dollar amount for each minute they stay on the phone. Flat Rate Billing - callers are charged one flat rate for the entire call, no matter how long the call lasts for. Combo Per Minute and Flat Rate Billing (available for 800 package only) - callers are charged a combination of a per minute basis and a flat rate.
When I order a pay per call number package, how long does
the line belong to me? Answer: Your dedicated line will belong to you for as long as you use our service and pay the monthly maintenance fee.
Are there any additional monthly, or hidden fees? Answer: There is a one-time setup cost, and monthly maintenance fee. There are no long term commitments, and you may cancel your line anytime with no penalties or additional costs. There are absolutely no hidden fees.
How much will I earn per call? Answer: That depends on the billing plan that you choose. You have two choices, you may select a billing plan that charges between $.99 and $5.99 per minute, or $10 to $50 per call on a flat basis. Your payout will vary depending on the billing plan chosen when you purchase your 800 or 900 line from us. For detailed payout rates on 800 Bill to Credit Card, click here. For payout rates on 900 Bill to Phone, click here. For a detailed earnings projection calculator, click here.
Do I need expensive equipment to update and maintain my line? Answer: No, with PayPerCall.com you'll never need equipment to operate your lines. For our Live lines, we forward all calls to any phone number in the US (including cell phones), for you or your operators to answer. For our Recorded line, our equipment handles all incoming calls. Each of our 900 and 800 lines can handle up to 99 calls at a time.
I am interested in setting up a pay per call line with my own
ideas and content. Can you accomodate this? Answer: Yes, we have setup thousands of custom pay per call lines for our clients based on their ideas and/or content.
How do I promote my pay per call line? Answer: Our dedicated support team will assist you with all your promotion and advertising needs. We will also be including sources, and tools which will show you how to effectively promote in newspapers, magazines and the internet. As the owner you have complete control over the success, and profitability of your pay per call line. By promoting your line effectively, and using different methods you will be able to attract many people to call your line.
What is a chargeback? Answer: A chargeback occurs when a caller disputes a charge. They are most common if a child under the age of 18 years old calls your line. You can prevent chargebacks by including an age disclaimer in all your ads.
When and How do I get paid? What kind of reporting do you
offer, and How do I keep track of all my calls? Answer: Payment is made on a 30 day pay cycle by check or direct deposit, on the 25th of the month. As a line owner we provide you with detailed online daily call count reports, so you know exactly how many calls you've received to your line, and how much money you are making. A monthly statement is also included with each check which gives you a complete breakdown of your lines activity.
Do your 900/800 lines work in Canada or internationally?
How long does it take to setup my pay per call line? Answer: For our 800 Bill to Credit Card service we will set you up in 1-3 business days from the time we receive your order. For our 900 Bill to Phone Bill service we will set you up in 5-7 business days from the time we receive your order.
How do I get my pay per call line started? Answer: For fastest setup order securely online or print the order form and mail it in.
We accept credit cards, money orders, and checks. Your order will be processed immediately. You can begin as soon as your line is setup. If you should have any additional questions, please contact us: via phone at
(888) 227-6135 (US) or (800) 267-0127 (Canada) or by email: info@paypercall.com How to Order your Pay Per Call Line We accept credit cards, debit cards, checks and money orders. ONLINE ORDERING  Completely secure online ordering. For fastest setup - order online now!  | | BY MAIL OR FAX  Print and complete the order form and mail or fax it to us with payment. Money Orders, Checks, or Credit Cards.
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